Since 2002, PharmacyWire has been enabling mail order and online medical dispensaries to deliver medications around the world. This pharmacy platform was designed for the complex interactions between patients, doctors, pharmacists and distribution centres that don’t exist in fulfilment centre software. To deliver medications safely to patients using software that scales with your distribution centres and feature requirements, PharmacyWire delivers.
Software Features
Custom Reporting Interface
Numerous business reports, plus a fully programmable reporting API for creating additional reports not included in the system if needed enable you to make strategic business decisions with confidence.
Secure and Reliable
Secure and reliable hosting solution by Metrex eliminates need for server support staff - all ongoing server maintenance and upgrades are included and provided at no additional cost above standard transaction fees.
Call centre management
Zero software install on the desktop means that PharmacyWire scales rapidly to meet the needs of your call centre where increased staffing, and desktop hardware failures can be addressed rapidly.
Integrated payment processing
PharmacyWire integrates directly with third party payment processing systems for automated payment. Additional workflow steps can be added for handling cheque or money orders if needed, with a cheque register making it easy to process manual payments.
Auto work flow system
Work flow decisions are automatically made based on past ordering history to optimize the steps needed to process orders. Re-orders automatically skip unnecessary steps, but all steps required to ensure patient safety are maintained.
Patient Safety
Patient profiles include allergies, medication history and complete medical profile. All orders are cross checked by pharmacy technicians, doctors and pharmacists to verify that correct prescriptions are shipped safely to patients.
